Cheap Goods, Bad Service

I really dislike that in order to get a good deal on something you often have to go through bad service.  My boyfriend informed me that NCIX, a local computer store, had a hard drive on sale for today only.  It was a Seagate Barracuda 640GB 32MB cache hard drive on sale for $79.  I wrote all of that down on a piece of paper and brought with me to the store.  When my turn came to see a salesperson, I gave the guy the piece of paper and he looked it up on the PC, ran my card through then brought out the drive.  Pretty straight forward.

Before I went to the store though, I had this slight feeling that something was going to go wrong.  That maybe, they would give me the wrong item, but that the chances were low since I’d written it down on paper.  But as I was driving away, I decided to check my purchase, and lo and behold, he did sell me the wrong hard drive.  It was a Western Digital 640GB 16MB cache drive for the same price.  This is actually the second time this has happened to me at NCIX.  A few years ago when I bought my PC, they sold me the wrong processor and we had already opened it up and installed it before we realized it was wrong.  They didn’t make too much of a fuss when we went to exchange it, but it’s still a hassle.

I just don’t understand…  I WROTE the item down in full detail in big letters on a white sheet of paper.  How do you mix Seagate and Western Digital!  Seriously.

Posted by tastethehappy August 2008

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